Terms and Conditions

Terms and Conditions Complexity Management Academy GmbH


  • Area of Application
    The following general company terms and conditions apply to all contractual conditions between participants and continuing education organisations offering for example; seminars, symposiums or day conferences, as well as the Complexity Management Academy GmbH.

  • Registration / Registration Confirmation
    Registration for any continuing further educational events can be done online, by E-mail, post or telephone (only reservations). The registration is first confirmed and legally binding upon reciept of confirmation in writing per post from the Complexity Management Academy GmbH. To every legally binding registration applies all underlying general terms and conditions.

  • Payment
    The participation fee is upon reciept of the invoice, and without any deductions, to be immediately paid. The cost of service charges is the responsibility of the participant and to be paid in full. By nonsucessful payment, the Complexity Management Academy GmbH withholds the right to cancel and transfer the placement to another party. By late payment, the Complexity Management Academy GmbH is entitled to apply an additional interest of 5% over the base interest rate (§247 Abs. 1 BGB) per annum.
    Included in the charges are the above mentioned services and training, however, regularily not included are the travel and accomodation costs.

  • Withdrawl / Cancellation
    The participant has the right to cancel. A cancellation may occur within one week of registration, and registration begins immediately with reciept of written registration (online, E-mail, post or fax). A cancellation within the one week period requires no explanation and must be submitted immediately in writing. The cancellation policy is no longer applicable once the conference has started and the participant is in attendance. Independent of the cancellation policy, the participant has the right to name a substitute participant to take their place at the conference. After the cancellation expiry date, no further cancellations are possible and the full participant fee will be invoiced. If a cancellation is made one week before the beginning of the conference, the participant fee will be reduced to 100,-Euros.

  • Cancellation or Program changes by the Conference Organiser
    Complexity Management Academy GmbH withholds the right to cancel conferences. The participants will immediately be informed (by telephone and in writing) of any change of program or cancellation. The Complexity Management Academy GmbH will offer if possible the participants an alternative conference place or date if necessary. If the participant agrees, the change is free of charge. If however the participant does not agree, the full applicable conference fees will be reimbursed. Further changes and demands are not included, as is incurred travel and accomodation charges, as well as working days lost, will not be reimbursed. Complexity Management Academy GmbH reserves the right to allow for changes to the organisation, changes to personnel or invited speakers, or changes to the scheduling of the conference which have no fundamental influence on the final character of the conference.

  • Participation Certificates
    Every participant receives a participation certificate upon personal request to the Complexity Management Academy GmbH.

  • Copyright
    All lecture, seminar or conference materials are copyright protected. The copying of any material, distribution or any other use of the material is only allowed with the written approval of the Complexity Management Academy GmbH.

  • Accountability
    All conferences will be held with the appropriate, authorised lecturers or authors and thoroughly prepared and organised. The Complexity Management Academy GmbH is not responsible for the timeliness, accuracy or completeness of the lecture contents or conference execution.
    For dammaged personal property or belongings, the Complexity Management Academy GmbH takes legal responsibility only if willfull intent or negligence on their part can be proved, and as long as there are no legal regulations to the contrary.

  • Storage of Data
    The Complexity Management Academy GmbH. keeps personal data confidential and uses the data only under the legal data protection act. Personal data is reserved only for the sole purpose of conference organisation by the Complexity Management Academy GmbH, and for future offers by the Complexity Management Academy GmbH. Every participant has the right to refuse the storage and future use of their personal data for unrequested correspondance of informational material.



Complexity Management Academy GmbH

Campus-Boulevard 30

D-52074 Aachen

Telefon: +49 241 475719 100

Telefax: +49 241 475719 99